The hotel offers amenities for your comfortable stay and unforgettable experiences
Flawless Check-in
“I was pleasantly surprised by the seamless check-in process, especially since they accommodated us for an early arrival at 8 AM after a long flight.” view full review
Excellent Breakfast
“The breakfast spread was impressive, offering a wide selection that catered to all tastes, making our mornings delightful.” view full review
Comfy and Clean
“Our room was spotless and exceptionally comfortable, providing a perfect retreat after a day of exploring the city.” view full review
Convenient Amenities
“I loved having a kettle and mini fridge in the room, allowing us to enjoy cold drinks and snacks at our convenience.” view full review
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
clean
helpful staff
not central
higher priced dining
7.2/10
Very good
Rooms
8.2
Location
7.0
Service
7.6
Dining
6.8
Guest reviews
7.2/10
based on 15 reviews
4/5
based on 737 reviews
8.4
8.4/10 based on 6971 reviews
#187 of 395 hotels in Vienna based on Tripadvisor
Charlie
United States,
May
2024
7.8/10
The hotel is located in a vibrant multicultural district close to Erste Campus, which was convenient for my work. The staff was welcoming and extremely helpful. The dining options were varied and tasty, but the hotel is not centrally located. The rooms were clean and well-equipped with a cool elevator. Plus, the taxi cost to reach the hotel was reasonable.
Rooms
8.0
The room was very clean and had everything I needed. The mobile phone with internet access provided was a great addition.
Service
9.0
The staff was friendly and helpful, making my stay comfortable and enjoyable.
Location
7.0
The hotel is well-connected with transportation but not centrally located. However, being close to Erste Campus was convenient for my work.
Dining
8.0
The dining experience was nice with good variation and tasty dishes available.
Facilities
7.0
The hotel offered all necessary facilities for a pleasant stay.
clean
not central
Jeremy
United Kingdom,
April
2024
7.0/10
The hotel rooms were nicely sanitized and properly cleaned, providing a quiet and elegant stay as expected from a city hotel. The size was just right for two people, offering a very comfortable experience. However, the location was not ideal for my needs, being away from popular attractions.
Rooms
8.0
The rooms were very comfortable and elegant.
Service
7.0
The staff was lovely and tried to be helpful with sightseeing information.
Location
6.0
The hotel is off the convenient scale to travel to the city heart, even with a tram line nearby.
Dining
7.0
The dining experience was quite nice, but overall expensive compared to local options.
Facilities
7.0
The hotel offers a good range of facilities.
James
United Kingdom,
April
2024
8.6/10
I had a pleasant stay at this hotel. The rooms were quiet, large, and very clean, offering a comfortable space with amenities like a safe, a small fridge, a writing desk, a chair, and a stool. Whether you're traveling solo or as a pair, you'll find the rooms well-equipped with a kettle for making drinks.
Rooms
9.0
The rooms were comfortable and had enough space, with the added convenience of a kettle for making drinks.
Service
10.0
The service was extremely friendly and helpful. The staff answered all our requests and questions, even providing guidance on reaching local attractions.
Location
8.0
The hotel is well connected with transportation options, although it's not centrally located. It's situated near the train station, offering convenient access to public transport.
Dining
7.0
The dining options were good, but slightly expensive. The fresh orange juice and coffee machine were nice touches, though there were room for improvements in the variety offered.
Facilities
9.0
The hotel facilities were top-notch, providing services like room service, dry cleaning, and housekeeping to enhance the overall guest experience.
Jack
United States,
February
2024
7.4/10
I was pleasantly surprised by the free upgrade to a spacious and clean king-sized double room with lots of natural light. The breakfast was excellent, but unfortunately, there was a noticeable unpleasant smell in the room.
Rooms
8.0
The room I stayed in was very comfortable and clean, with big windows providing plenty of natural light.
Service
9.0
The staff was lovely and provided me with exceptional service, like helping me print out concert tickets.
Location
6.0
The location wasn't great as it was not close to the city center and involved a long drive through the city. However, it was quite central and convenient for a summer stay.
Dining
7.0
The dining options were a bit on the expensive side, but the variety and quality of the food were outstanding.
Facilities
7.0
The hotel offered a pleasant dining experience with an excellent range of choices.
Austin
United Kingdom,
February
2024
7.8/10
The hotel rooms were quiet, large, and very clean, providing a very comfortable stay despite the L-shape design. The personnel were proactive in maintaining cleanliness and changing towels daily. The service was warm and helpful, although taxi assistance could be challenging. The location was a bit tricky to navigate but close to public transport and essential amenities. Dining options were good but slightly expensive. The facilities were cozy and modern.
Rooms
9.0
The rooms were clean and cozy, made up daily with fresh towels.
Service
8.0
The service was very friendly and beautiful, with a warm welcome and helpful staff.
Location
7.0
The hotel is close to the main train station and essential facilities, though navigating from the station can be a task.
Dining
7.0
The dining options were varied and delicious, though slightly expensive.
Facilities
8.0
The facilities were modern and comfortable, offering a cozy atmosphere.
Cleanliness
Pricey dining
John
United States,
January
2024
7.8/10
I had a lovely stay at the hotel, with clean and comfortable rooms and very friendly staff. The dining experience was a bit underwhelming, but the overall value for money was good. The location is convenient with access to transportation hubs, albeit a bit grubby in the surroundings.
Rooms
8.0
The rooms were nicely furnished and looked new, providing a comfortable environment.
Service
9.0
The staff was always friendly and helpful, making my stay pleasant.
Location
7.0
The hotel's location is very good, with easy access to transportation hubs for exploring Vienna, although the immediate vicinity felt a bit grubby.
Dining
7.0
The dining options were good, with a variety of choices from yogurt to fruits, but the quality of some items could be improved.
Facilities
8.0
The hotel offered convenient facilities that enhanced my stay.
William
United Kingdom,
January
2024
8.2/10
This hotel was a great find! The rooms were really clean and as seen on the pictures, and they were comfortable and very clean with a double bed. The service was top-notch, with very good and competent staff who were very helpful and considerate. The location, although a bit far away from the main parts of the city, was pretty close to a graveyard, behind a really beautiful church, which was quite unique. The dining options were good but a bit on the expensive side at 22 euros per person. Overall, a fantastic stay with some minor drawbacks.
Rooms
9.0
The rooms were comfortable and very clean.
Service
9.0
The staff was very friendly and competent, making our stay enjoyable.
Location
8.0
The hotel's location was unique, close to a beautiful church and a graveyard, a bit far from the main city parts but convenient if traveling by train.
Dining
7.0
The dining experience was good but a bit pricey at 22 euros per person.
Facilities
8.0
The facilities were satisfactory, with everything we needed for a comfortable stay.
Charles
United Kingdom,
November
2023
7.8/10
The hotel rooms are spacious, clean, and well-located. The service was eager to please, but a bit abrupt at times. The location offers a quiet environment close to the city center, with limited dining choices. The dining options seemed expensive but of good quality.
Rooms
8.0
The room I stayed in was big, clean, and tidy at the end of the corridor, providing a sense of privacy.
Service
7.0
The service staff were very helpful and eager to please, although at times rushed us out with no explanation.
Location
9.0
The hotel is very close to the city center, offering a peaceful atmosphere and easy access to nearby eateries and local markets.
Dining
7.0
The dining experience felt pricey for independent travelers, with limited choices. However, the quality of the food was excellent.
Facilities
8.0
The hotel offered a variety of facilities such as room service and tours assistance, enhancing the overall stay.
Clean
Expensive Dining
Chris
United Kingdom,
November
2023
6.6/10
The hotel offers cozy rooms, equipped with a 'Handy' smartphone for convenience, though cleanliness was an issue. The spacious triple room on the top floor was easily accessible by lift but required more attention to cleanliness. Service was mostly helpful, albeit cold at times with expensive breakfast and parking. The location, well-connected to public transport, was a bit far from the city center. Dining was simple but pricey, leading to alternative breakfast choices.
Rooms
7.0
The room was not huge but a good size for 2 people max and had a 'Handy' smartphone available for use. However, cleanliness was lacking.
Service
7.0
The service was helpful overall, although at times impersonal with expensive additional services.
Location
6.0
The hotel, well-connected with public transport, is a bit far from the central attractions.
Dining
6.0
The dining options were simple but pricey, leading to seeking alternatives nearby.
Facilities
Nathaniel
United Kingdom,
November
2023
7.6/10
The hotel had a very clean and quiet room at the end of a long floor, equipped with a bar fridge, safe, and all necessary amenities. The location is great for travelers using the train to Vienna HBF, with affordable parking options. The service was a mix of helpful and impolite encounters, and the dining options were decent. Overall, it provided a comfortable stay with some minor drawbacks.
Rooms
8.0
The room was clean, quiet, and well-equipped with all necessary amenities.
Service
7.0
The service was a mix of friendly and helpful staff but also encountered some impolite interactions.
Location
9.0
The hotel's location is perfect, especially for train travelers, with convenient access to the city center.
Dining
7.0
The dining experience offered decent options, though it could be more varied for a better dining experience.
Facilities
7.0
Jean
United Kingdom,
November
2023
7.6/10
The hotel is located far away from reception and elevators, but the rooms were bigger in reality, super quiet, and clean as expected. They were comfortable and airconditioned, very spacious, and comfortable.
Rooms
8.0
The rooms were bigger in reality, super quiet, and clean as we expected. They were comfortable and airconditioned, very spacious, and comfortable.
Service
7.0
The service was really good overall. The staff recommended a bus service that stops outside, but boarding without a pass was not allowed. They were friendly and helpful, although barging in early in the morning without prior notice was a bit intrusive.
Location
8.0
The location is very good, not walkable to the attractions but right next to the hotel is a station that's like a hub, offering easy access to various transportation options.
Dining
7.0
The dining experience was good, although a bit pricy. There were options to choose from, and the muesli was particularly nice.
Facilities
8.0
The facilities provided were up to standard, offering convenience and comfort during the stay.
Clean
Intrusive Service
Charles
United States,
August
2023
8.0/10
Staying at this hotel was a mixed experience. The rooms were perfect, with solid sound isolation ensuring a peaceful stay, but the location was not ideal being on the outskirts of town. The service was very kind and helpful, although a bit more friendliness would have been appreciated by guests. The dining options were exceptional, offering a large assortment of food but slightly on the expensive side.
Rooms
10.0
The rooms are perfect, and the solid sound isolation guarantees a peaceful stay.
Service
9.0
The staff is very kind and always ready to support with advice and assistance.
Location
5.0
The hotel's location is not the best in town, little away from the city center.
Dining
8.0
The dining experience is exceptional with a large assortment of food and drinks to choose from, albeit at a higher price point.
Facilities
The facilities are well-maintained and offer a paid shuttle service for added convenience.
clean
expensive
Frederick
United States,
June
2023
6.2/10
I had a mixed experience at this hotel. While the rooms were modern and comfortable with a decent selection of cardio machines and free bottled water, the service left much to be desired. The location was convenient, though not very classy and sometimes felt a bit unsafe. Dining options were good but slightly expensive. Overall, it was an okay stay.
Rooms
8.0
The rooms were modern and comfortable, equipped with a decent selection of cardio machines and complimentary bottled water. They lacked a balcony but had windows as advised by the reception.
Service
5.0
The service was lacking in helpfulness and politeness. Staff did not seem to care about guest satisfaction, even neglecting basic courtesies during check-out.
Location
6.0
The hotel is not within walking distance of the city center but is easily accessible by metro. Close to public transport options; however, the area felt somewhat depressing and unsafe at times.
Dining
7.0
Dining was slightly expensive but offered a good selection. Room service was available, and the overall experience was satisfying for a tourist.
Facilities
The hotel offers essential facilities such as room service, laundry, and tours/ticket assistance. Paid shuttle service is available for a fee.
Glen
United States,
May
2023
7.0/10
My stay at the hotel was mostly positive. The rooms were big, clean, and had a nice bathroom, although there was no shampoo and no cup to wash teeth. The check-in and check-out processes were very smooth. The staff was friendly and helpful overall, with one standout waitress who really made my experience great. The location was convenient, especially if traveling by train, but there weren't many nearby restaurant options. The dining experience was okay, with some expensive options, especially for independent travelers like myself.
Rooms
8.0
The room was big, clean, and had a nice bathroom, but lacked shampoo and a cup for washing teeth.
Service
7.0
The staff was friendly and helpful, with one waitress going above and beyond. The others were not as pleasant or attentive.
Location
7.0
The hotel's location was good, especially for those arriving by train to Vienna HBF, but there were limited restaurant choices nearby.
Dining
6.0
The dining options were okay, but seemed expensive for independent travelers. Some traditional regional products were available.
Facilities
7.0
The facilities were decent, with necessary amenities available, but nothing exceptional.
Thomas
United Kingdom,
April
2023
5.6/10
The hotel had clean and spacious rooms with a view of the cemetery and was conveniently located near the train station with connections to everywhere. While the room was very warm and attempts to adjust the heat were unsuccessful, the overall stay was comfortable.
Rooms
7.0
The rooms were clean and spacious, offering a view of the cemetery.
Service
5.0
The service was a mixed experience, with some staff being very nice and polite while others seemed unhelpful. Price was on the expensive side.
Location
6.0
The location was convenient near the train station but a bit far from the city center.
Dining
5.0
The dining options seemed expensive and not ideal for independent travelers.
Facilities
6.0
The hotel offered basic facilities with limited additional amenities.